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Philosophy

We offer individual services tailored to our customers’ needs and marketing philosophy – performed by a team of specialists who not only investigates customer centricity, but who lives customer centricity itself.

We advise you from the definition of the problem to the conception of an ideal study design – if desired, we will also be happy to advise you on the concrete implementation of the results.

The moderation is carried out exclusively by specially trained, permanent project managers of LINK qualitative AG, who are part of the project team from the very beginning. This is the only way to meet our high quality standards.

Based on the complete data material, such as transcripts and audio/video recordings, we provide you with a multi-stage analysis – always brought to the point in an understandable way.