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  • CATI – Surveys

    Telephone Lab

    LINK Institut operates a total of four telephone labs for computer-aided interviews (CATI) in the three main language areas in Switzerland.
    Telephone interviews are our most important surveying method and we can even reach people who are not listed in the phone book or only have a mobile phone. LINK unceasingly continues to enhance and further develop its proprietary CATI system. A total of more than 600 LINK expertly trained interviewers work at our five locations in Lucerne, Bern, Zurich, Lausanne and Lugano.