Truly global and dynamic, watchmaking is entering a new era in this age of digitalization. Smart watches are part of the Internet of Things business model adding the power of data to brands and products. Nevertheless, customer relations are more important than ever.

We support Swiss watchmakers by gathering information on topics such as customer satisfaction, customer needs and expectations and brand image for better decisions – whether in the new model design or after-sales, whether in Switzerland or on an international level.

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Our customers


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