From short surveys at each point of customer contact using scientifically based research bricks to complex, comprehensive and fully customised mixed-mode research approaches – real-time data visualisations are available for your research projects. Linking the survey data with data from your own CRM systems, with models from internal data science or with previous surveys not only allows you to monitor KPIs in real time but also gives you comprehensive access to all linked data. All, of course hosted on Swiss servers and individually designed as self-service analytics on paper or on visualisation websites.


Easy access to relevant data is needed in decision-making processes


Static results documents slow down the direct and exploratory examination of your data. Data from different sources are often not linked and raw data in different formats are difficult to access. The LINK Institute not only consistently relies on real-time data visualisation and self-service analytics for standardised digital products but also offers this service for individual research projects in all areas and across all methods. Efficient and proven concepts or completely individually designed visualisations – from survey data and linked to your customer data – provide you with the insights you need for your decision-making processes.

Contact us

Stefan Reiser

Head of Marketing Research Division